Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging without damage to the outer carton. In short, it should be received by us in a saleable condition.

To complete your return, we require a receipt or proof of purchase.Before returning an item purchased by you, send us an email at acumed.devices@gmail.com and send your item to:

Acumed Devices Distribution Private Limited,
424/4, Tower View Colony, 6th Avenue,
Annanagar Chennai
Tamil Nadu IN 600040.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) Items with obvious signs of use that has been opened Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery. The percentage of refund offered will be at the sole discretion of the seller.



Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at acumed.devices@gmail.com.

Sale items

Only regular priced items may be refunded on the above terms, unfortunately sale items cannot be refunded.